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03 6277 8135

Umezawa Building 5F

Akasaka, Minato, Tokyo

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Privacy

Collection and use of personal information
We obtain personal information about you if you choose to provide it — for example, to contact mailboxes or to register for certain services. In some cases, you may have previously provided your PII to HouseKey (if, for example, you are a former employee). By registering and/or submitting personal information to HouseKey, you are also agreeing to the use of this information in accordance with this Privacy Statement. Your personal information is not used for other purposes, unless we obtain your permission, or unless otherwise required or permitted by law or professional standards. For example, if you send us an email message requesting information about HouseKey, we will use your email address and other information you supply to respond to your request. If you send us a resume or curriculum vitae (CV) to apply online for a position with HouseKey, we will use the information that you provide to match you with available HouseKey job opportunities.

 

In some cases where you have registered for certain services we may store your email address temporarily until we receive confirmation of the information you provided via an email (i.e. where we send an email to the email address provided as part of your registration to confirm a subscription request).

Housekey only collects “sensitive” personal information when the relevant individuals voluntarily provide us with this information or where such information is required or permitted to be collected by law or professional standards. Sensitive information includes personal information regarding a person’s race, ethnicity, political beliefs, trade union membership, religious or similar beliefs, physical or mental health, sexual life or criminal record. Please use your discretion when providing sensitive information to HouseKey, and under any circumstances, do not provide sensitive information to HouseKey, unless you thereby consent to HouseKey’s use of that information for its legitimate business purposes and consent to the transfer and storage of such information to and in HouseKey databases. If you have any questions about whether the provision of sensitive information to HouseKey is, or may be, necessary or appropriate for particular purposes, please contact HouseKey at info@housekey.jp

Automatic collection of personal information
In some instances, HouseKey and its service providers use cookies, web beacons and other technologies to automatically collect certain types of information when you visit us online, as well as through emails that we may exchange. The collection of this information allows us to customize your online experience, improve the performance, usability and effectiveness of HouseKey’s online presence, advertise and market our services and to measure the effectiveness of our marketing activities.

 

IP addresses
An IP address is a number assigned to your computer whenever you access the internet. It allows computers and servers to recognize and communicate with one another. IP addresses from which visitors appear to originate may be recorded for IT security and system diagnostic purposes. This information may also be used in aggregate form to conduct website trend and performance analysis.

Cookies

Cookies may be placed on your computer or internet-enabled device whenever you visit us online. This allows the site to remember your computer or device and serves a number of purposes.

 

On some of our websites, a notification banner will appear requiring your consent to collect cookies. If you do not provide consent, your computer or internet-enabled device will not be tracked for marketing-related activities. A secondary type of cookie referred to as “user-input” cookies may still be required for necessary functionality. Such cookies will not be blocked through the use of this notification banner. Your selection will be saved in a cookie and is valid for a period of 90 days. If you wish to revoke your selection, you may do so by clearing your browser’s cookies.

Although most browsers automatically accept cookies, you can choose whether or not to accept cookies via your browser’s settings (often found in your browser’s Tools or Preferences menu). You may also delete cookies from your device at any time. However, please be aware that if you do not accept cookies, you may not be able to fully experience some of our websites’ features.

 

Below is a list of the types of cookies used on our websites:

Purpose Description Type & Expiry
Performance (i.e., User’s Browser) Our websites are built using common internet platforms. These have built-in cookies which help compatibility issues (e.g., to identify your browser type) and improve performance (e.g., quicker loading of content). SessionDeleted upon closing the browser
Security (e.g. Asp .NET) Cookies If you register for access to a restricted area, our cookies ensure that your device is logged for the duration of your visit. You will need your username and password to access the restricted areas. SessionDeleted upon closing the browser
Site Preferences Our cookies may also remember your site preferences (e.g., language) or seek to enhance your experience (e.g., by personalizing a greeting or content). This will apply to areas where you have registered specifically for access or create an account. SessionDeleted upon closing the browser
Analytical We use several third-party analytics tools to help us understand how site visitors use our website. This allows us to improve the quality and content of housekey.jp for our visitors. The aggregated statistical data cover items such as total visits or page views, and referrers to our websites. For further details on our use of Google Analytics, see below. Persistent, but will delete automatically after two years if you no longer visit housekey.jp
Site visitor feedback We use a third party survey tool to invite a percentage of visitors to provide their feedback. Cookies are used to prevent visitors from being invited multiple times. The first cookie (1) is set if the visitor is not invited to participate in the survey, and is used to ensure visitors are not invited after their first-page view.The second cookie (2) is set if the visitor is invited to participate in the survey, and is used to ensure the visitor is not invited again to participate for a period of 90 days. 1 Session
Deleted upon closing the browserPersistent
Deleted automatically after 90 days or presenting survey invite.
Social sharing We use third-party social media widgets or buttons to provide you with additional functionality to share content from our web pages to social media websites and email. Use of these widgets or buttons may place a cookie on your device to make their service easier to use, ensure your interaction is displayed web pages (e.g. the social share count cache is updated) and log information about your activities across the Internet and on our websites. We encourage you to review each provider’s privacy information before using any such service. For further details on our use of social media widgets and applications, see below. Persistent, but will be deleted automatically after two years if you no longer visit housekey.jp

 

Other third party tools and widgets may be used on our individual web pages to provide additional functionality. Use of these tools or widgets may place a cookie on your device to make their service easier to use, and ensure your interaction is displayed on our webpages properly.

 

Cookies by themselves do not tell us your email address or otherwise identify you personally. In our analytical reports, we may obtain other identifiers including IP addresses, but this is for the purpose of identifying the number of unique visitors to our web sites and geographic origin of visitor trends, and not to identify individual visitors.

By navigating on our web sites or entering your login details to access areas reserved for registered users, you agree that we can place these cookies on your computer or INTERNET ENABLED device.
Do Not Track

Our websites may not recognize browser- based Do Not Track signals. However, as discussed above under “Cookies,” your browser may be set to block all cookies, or to block “third-party” cookies. Cookies that we set on our websites are considered “first-party” cookies. Details on your ability to restrict or change the personal information that we may collect about you are listed below under the Choice and Access sections of this statement.

 

Usage Analytics

HouseKey uses several third party usage analytics tools including Google Analytics. More information about how Google Analytics is used by HouseKey can be found here: http://www.google.com/analytics/learn/privacy.html

To provide website visitors with more choice on how their data is collected by Google Analytics, Google have developed the Google Analytics Opt-out Browser Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to indicate that information about the website visit should not be sent to Google Analytics. The Google Analytics Opt-out Browser Add-on does not prevent information from being sent to the website itself or to other web analytics services.

 

Web beacons
A web beacon is a small image file on a web page that can be used to collect certain information from your computers, such as an IP address, the time the content was viewed, a browser type, and the existence of cookies previously set by the same server. HouseKey only uses web beacons in accordance with applicable laws.

HouseKey or its service providers may use web beacons to track the effectiveness of third party websites that provide us with recruiting or marketing services or to gather aggregate visitor statistics and manage cookies.

You have the option to render some web beacons unusable by rejecting their associated cookies. The web beacon may still record an anonymous visit from your IP address but cookie information will not be recorded.

In some of our newsletters and other communications, we may monitor recipient actions such as email open rates through embedded links within the messages. We collect this information to gauge user interest and to enhance future user experiences.

Location-based tools

HouseKey may collect and use the geographical location of your computer or mobile device. This location data is collected for the purpose of providing you with information regarding services which we believe may be of interest to you based on your geographic location, and to improve our location-based products and services.

 

Social media widgets and applications

HouseKey websites may include functionality to enable sharing third-party social media applications (such as the Facebook Like button and Twitter widget) or allow you to use a social media identity to log into our Site where you have the option to do so. These social media applications may collect and use information regarding your use of HouseKey web sites (see details on ‘Social Sharing’ cookies above). Any personal information that you provide via such social media applications may be collected and used by other members of that social media application and such interactions are governed by the privacy policies of the companies that provide the application. We do not have control over, or responsibility for, those companies or their use of your information.

In addition, HouseKey websites may host blogs, forums, crowd-sourcing and other applications or services (collectively “social media features”). The purpose of social media features is to facilitate the sharing of knowledge and content. Any personal information that you provide on any HouseKey social media feature may be shared with other users of that social media feature (unless otherwise stated at the point of collection), over whom we may have limited or no control.

 

Children
HouseKey understands the importance of protecting children’s privacy, especially in an online environment. In particular, our sites are not intentionally designed for or directed at children under the age of 13. It is our policy never to knowingly collect or maintain information about anyone under the age of 13, except as part of an engagement to provide professional services.

 

Sharing and transfer of PII
We do not share personal information with unaffiliated third parties, except as necessary for our legitimate professional and business needs, to carry out your requests, market our services and/or as required or permitted by law or professional standards.

In some instances, HouseKey may share PII about you with various outside companies or service providers or vendors working on our behalf, or to help fulfill your requests. HouseKey requires these entities to safeguard PII in the same manner as HouseKey.

HouseKey and our service providers may use personal data in an aggregated, anonymized form for research and development. This data does not identify you individually but rather helps to identify trends in user preferences and behaviors.

In addition, HouseKey may transfer certain PII across geographical borders to other HouseKey member firms or outside companies working with us or on our behalf. HouseKey may also store PII in a jurisdiction other than where you are based. By providing PII on online, visitors are consenting to this transfer and/or storage of their PII across borders.

HouseKey may also disclose PII in connection with the sale, assignment, or other transfer of the business of the site to which the data relates, in order to respond to requests of government or law enforcement agencies or where this is required by applicable laws, court orders, or government regulations. These disclosures may also be needed for data privacy or security audits and/or to investigate or respond to a complaint or security threat. HouseKey does not sell PII to any third parties. Also, HouseKey will not transfer the PII you provide to any third parties for their own direct marketing use.

 

Choices
In general, you are not required to submit any PII to HouseKey online, but we may require you to provide certain PII in order for you to receive additional information about our services and events. HouseKey may also ask for your permission for certain uses of your PII, and you can agree to or decline those uses. If you opt-in for particular services or communications, such as an e-newsletter, you will be able to unsubscribe at any time by following the instructions included in each communication. If you decide to unsubscribe from a service or communication, we will try to remove your information promptly, although we may require additional information before we can process your request.

As described in “Cookies” above, if you wish to prevent cookies from tracking you as you navigate our sites, you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Note, however, that some portions of our sites may not work properly if you elect to refuse cookies.

Access
If you have submitted personal information to HouseKey, under most circumstances you have the right to reasonable access to that data to correct any inaccuracies. You can also make a request to update or remove information about you by contacting info@housekey.jp and we will make all reasonable and practical efforts to comply with your request, so long as it is consistent with applicable law and professional standards.

Data security and integrity
HouseKey and our service providers have security policies and procedures in place to help protect personal information from unauthorized loss, misuse, alteration, or destruction. Despite HouseKey’s efforts, however, security cannot be guaranteed against all threats. We seek to limit access to your personal information to those who have a need to know. Those individuals who have access to the data are required to maintain the confidentiality of such information. We also make efforts to retain personal information only for so long as the information is needed for our professional, marketing or analytic purposes, or necessary to comply with an individual’s request, or until that person asks that the information be deleted.

Links to other sites
Please be aware that HouseKey web sites may contain links to other sites, including sites maintained by other HouseKey websites. We encourage users to review the privacy policy of each Web site visited before disclosing any personal information.

Changes to this statement
HouseKey may modify this Privacy Statement from time to time to reflect our current privacy practices. When we make changes to this statement, we will revise the “updated” date at the top of this page. We encourage you to periodically review this Privacy Statement to be informed about how HouseKey is protecting your information.